How Divine Solutions collects, uses, and protects personal and business information.
Divine Solutions is committed to protecting your privacy. This policy explains what information we collect, how it is used, and your rights regarding your information, especially in the context of our EZ LIMS platform and other services.
We may collect personal information such as name, email address, phone number, company name, and project details when you contact us or request a quote. We also collect technical data like IP address, browser, and device information for analytics and security.
For EZ LIMS users, we may process patient data and laboratory records as a data processor on behalf of our clients (the laboratories), who act as data controllers.
We use collected information to respond to inquiries, deliver services, process payments, improve our website and services, and send requested updates. We will not sell or trade your personal data to third parties.
We use cookies and analytics tools to understand site usage and improve user experience. You can manage or disable cookies through your browser settings.
We implement industry-standard security measures to protect data. Sensitive data transmitted via our site and the EZ LIMS platform is encrypted using SSL. While we strive to protect your information, no method of transmission or storage is completely secure.
We only share personal data with trusted third-party service providers who assist in delivering our services (e.g., hosting, analytics, payment processors). These providers are bound by confidentiality and may only use your data to perform services for Divine Solutions.
You have the right to access, update, or request deletion of your personal data. You may also opt out of marketing communications at any time. For any data requests, contact us using the details below.
We retain personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Retention periods vary by the type of data and purpose.
Our services are not directed at children, and we do not knowingly collect personal information from individuals under 16 without parental consent.
For privacy-related questions, please contact us here.
Divine Solutions
7/39 - Lower Mall, Near Fountain House
Lahore, Punjab, Pakistan
Phone: +92-42-37114466, +92-300-4218560
Email: info@divineitsolutions.com